Last Updated: June 24, 2026

Harmony ABA Centers (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information of every individual who visits our website, contacts our center, or receives services from us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.harmonyabacenters.com (the “Site”) or interact with us in any capacity.

Please read this Privacy Policy carefully. By using our Site or engaging our services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our Site and contact us directly with any questions.

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1. Information We Collect

We may collect the following categories of information depending on how you interact with us:

a. Information You Provide Directly

• Contact Information: Name, email address, phone number, and mailing address when you fill out a contact form, request a consultation, or enroll in services.
• Child and Family Information: Information about your child’s age, diagnosis, insurance coverage, medical history, and developmental background as part of the intake and assessment process.
• Insurance Information: Insurance carrier, policy number, member ID, and related billing details necessary to verify benefits and process claims.
• Communications: Records of correspondence, emails, phone calls, and messages you send to us.

b. Information Collected Automatically

• Usage Data: Pages visited, time spent on each page, browser type, device type, operating system, referring URLs, and IP address.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to improve your browsing experience, analyze site traffic, and support marketing efforts. See Section 6 for details.

c. Information from Third Parties

We may receive information about you from third parties such as insurance companies, referring healthcare providers, and analytics platforms (e.g., Google Analytics) in the normal course of operating our business.

2. Protected Health Information and HIPAA

As a provider of behavioral health therapy services, Harmony ABA Centers is subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations. Certain information we collect about clients who receive clinical services constitutes Protected Health Information (PHI) under HIPAA.

PHI is governed by our separate Notice of Privacy Practices, which is provided to all clients at the time of enrollment and is available upon request at our center. Our Notice of Privacy Practices describes:

• How we may use and disclose your PHI for treatment, payment, and healthcare operations
• Your rights regarding your PHI, including the right to access, amend, and restrict certain disclosures
• Our legal duties and privacy practices with respect to your health information
• How to file a complaint if you believe your privacy rights have been violated

This Privacy Policy governs general website and non-clinical information. For clinical records and PHI, please refer to our Notice of Privacy Practices or contact us directly.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Schedule appointments, conduct assessments, deliver ABA therapy, and coordinate your child’s care.
• Insurance and Billing: Verify insurance benefits, submit claims, and process payments.
• Communication: Respond to your inquiries, send appointment reminders, and provide updates about your child’s progress.
• Legal Compliance: Comply with applicable federal and state laws, including HIPAA, Texas Health and Safety Code requirements, and licensing regulations.
• Site Improvement: Analyze website usage to improve our content, navigation, and user experience.
• Marketing and Outreach: With your consent where required, send newsletters, educational resources, or information about our services. You may opt out at any time.
• Safety: Detect, investigate, and prevent fraudulent transactions or other illegal activity and protect the rights and safety of our clients, staff, and the public.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted vendors who assist us in operating our website and business (e.g., scheduling software, billing platforms, email services, analytics providers) under contractual obligations to keep your information confidential.
• Healthcare Coordination: With other treating providers, schools, or specialists involved in your child’s care, with your consent or as permitted by law.
• Insurance Companies: With your insurance carrier as necessary to verify benefits and process claims for services rendered.
• Legal Requirements: When required to comply with a court order, subpoena, legal process, or governmental request; to enforce our policies; or to protect the rights, property, or safety of Harmony ABA Centers, our clients, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset, subject to the commitments made in this Privacy Policy.

5. Children’s Privacy

Our clinical services are specifically designed for children, including minors under the age of 13. We collect information about minor clients solely for the purpose of providing ABA therapy services, as directed and consented to by a parent or legal guardian.

We do not collect personal information from minors directly through our website for marketing purposes. All information about minor clients is collected through their parents or legal guardians. We comply with the Children’s Online Privacy Protection Act (COPPA) and applicable Texas law.

If you believe we have inadvertently collected personal information from a child without proper parental consent, please contact us immediately at support@harmonyabacenters.com and we will take prompt corrective action.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how visitors use our Site. Cookies are small data files stored on your browser or device.

We use the following types of cookies:

• Essential Cookies: Required for the Site to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics). This data is aggregated and anonymous.
• Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of campaigns. These are only set with your consent where required.

You may control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Site. For more information about managing cookies, visit www.allaboutcookies.org.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encrypted transmission of data via SSL/TLS protocols
• Access controls limiting staff access to personal information on a need-to-know basis
• Secure storage of clinical records in compliance with HIPAA Security Rule requirements
• Regular review of our data collection, storage, and processing practices

No method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. In the event of a data breach affecting your information, we will notify you in accordance with applicable Texas and federal law.

8. Your Privacy Rights

Depending on your location and the nature of your relationship with us, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request that we correct inaccurate or incomplete information.
• Right to Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Right to Opt-Out: Opt out of receiving marketing communications from us at any time by clicking “unsubscribe” in any email or contacting us directly.
• HIPAA Rights: For clinical records, additional rights are detailed in our Notice of Privacy Practices, including the right to access, amend, and request an accounting of disclosures of your PHI.

To exercise any of these rights, please contact us using the information provided in Section 11 below. We will respond to all verified requests within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites, resources, and services that are not owned or controlled by Harmony ABA Centers. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or prominent notice on our Site. Your continued use of our Site or services after the effective date of any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Harmony ABA Centers
Katy, Texas
Email: support@harmonyabacenters.com
Website: www.harmonyabacenters.com/contact

If you are a client and have questions about your Protected Health Information, please contact us directly and request a copy of our Notice of Privacy Practices.